Care & Maintenance

Care and maintenance for flooring is something that we are asked about often. Below you will find brief overviews and tips to help you take care of your flooring for many years. (Click on the product name below the picture to find instructions) If you have additional questions please give us a call or come in to the show room. We are always happy to help.










In addition to frequently vacuuming your carpet, it’s important to clean it every 12-18 months. Hot water extraction provides the best cleaning capability for getting the soil from air pollution, cooking vapors, and tracked-in dirt out of the carpet. We always recommend using a professional carpet cleaner that is IICRC certified (Institute of inspection, Cleaning & Restoration Certification).
Carpet Care Tips-
1. Don’t track dirt inside by placing walk off mats outside all entrances
2. Protect your carpet when moving heavy wheeled furniture by placing a barrier of cardboard or plywood between the wheels and the carpet.
3. Occasionally move heavy furniture to avoid excessive pile crushing as well as place carpet protectors under the legs of tables, chairs, etc. to help distribute the weight evenly.

Sweep, dust, or vacuum the floor regularly without a beater bar. Use a soft cloth to blot spills and spots as soon as they happen. Always avoid allowing liquids to stand on your floor.
Use a hardwood floor cleaner for overall maintenance and to keep your floors looking new.
Don’t wash or wet-mop the floor with soap, water, oil-soap detergent, or other liquid cleaning materials.
Hardwood Care Tips-
1. Maintain a relative humidity between 35-55% throughout the year to minimize natural expansion and contraction of hardwood.
2. Avoid sharp objects. Even with a wear resistant finish, they can damage the floors.
Watch your feet. Remove shoes with spiked or damaged heels as they can cause indentations in the floors.
If you own pets, keep nails trimmed to keep them from scratching your floors.
Rearrange your rugs and furniture as this will allow your floor to age evenly. Exposure to sun and UV rays will soften the tone of different species of hardwood and accelerate the oxidation and aging of wood. Exotic species, pine, oak, hickory, and Cherry are more susceptible to color change.
Do NOT use the following: Oil bases, wax, polish, or strong ammoniated or abrasive cleaners, Steel wool or scouring powder, buffing machine.

Sweep, dust, or vacuum your floor regularly. DO NOT wet mop laminate floors. Use a laminate floor cleaner for overall cleaning.
Laminate Care Tips-

1. Do NOT use the following:
a. Ammonia based or wax based products; Detergents or bleach;
2. DO NOT allow water to stand on your floor for any length of time.
3. Place runners & area rugs along high traffic areas.
4. Use door mats and throw rugs outside room entrances to help keep dirt off the floor and prevent excessive wear.
5. Use furniture leg protector pads under all furniture legs.

Sweep or vacuum without a beater bar. Spot clean vinyl floors using a damp cloth. Initially, avoid the seams when you spot clean. Keep traffic light during the first 24 hours so adhesive can dry properly. If the floor has been seamed, avoid stepping on the seam sealer for 24 hours so it can dry undisturbed. Avoid scrubbing or washing floor for at least three days after installation. Use a gentle cleanser when mopping floors. DO NOT use powdered cleaners that can scratch your floors. Always follow manufacturer’s recommendations for approved cleaners.
Vinyl Care Tips-

1. When moving heavy furniture or appliances, always use wood or cardboard runways to protect the floor.
2. Cover the bottoms of table and chair legs with felt or flannel pads.

Glazed tile can be cleaned and scrubbed regularly with a cleaner solution & mop, cloth, sponge, or non metallic brush. Make sure the cleaner is all purpose and low VOC. Unglazed tile should be cleaned routinely with concentrated tile cleaner that has a neutral PH for safe regular use. Make sure the cleaner is compatible with cleaning the grout joints at the same time. Seal grout according to directions to keep it from staining.

Natural Stone
Natural stone products are porous by nature so need to be sealed regularly. Stone also needs to be cleaned with a PH neutral cleaner. Stone cleaners should never contain acid or bleach. Even a light solution of vinegar and water can etch and eventually damage stone. Dirt and dust can also scratch the surface of the stone so it’s important to dust mop and vacuum regularly.
Natural Stone Care Tips-

1. When moving heavy furniture or appliances, always use wood or cardboard runways to protect the floor.
2. Cover the bottoms of table and chair legs with felt or flannel pads.
3. Make sure to seal your natural stone according to manufacturer’s directions.

Granite Countertops
Clean granite countertops with a wet sponge. Mild liquid dishwashing soap or warm water works best for cleaning. The countertops should be wiped dry after cleaning. DO NOT use abrasive tools to clean granite. If a deeper cleaning is needed, use a stone specific cleaner.

Quartz Countertops
Because quartz is non porous, it doesn’t need to be sealed. It comes with a polished surface that acts as a barrier. To clean, use a non-abrasive kitchen cleaner. A vinegar and water solution or hot soapy water works best. Always wipe off the countertops with a soft sponge or washcloth.
Quartz Care Tips-

1. Avoid using anything acidic on the granite as it will eat away at the sealant.
2. Seal your granite to help preserve and protect.
3. Use hot pads or trivets when placing hot containers on the counter.
4. Always use a cutting board when using a knife.
5. Place glasses and bottles or cans on coasters.

Area Rugs
It’s important to know the fiber your rug is made out of. Certain fiber types need special care. As a general rule, vacuum rugs regularly. Keeping dirt from being ground in is crucial to extending the life of the rug. Pick up spills right away. The best way to get a spill off is to blot it with a towel. If you need something more powerful, use a gentle cleaning solution of vinegar and water. Always spot check the solution first to make sure the colors don’t fade.
Area Rug Care Tips-

1. DO NOT vacuum over fringes. It can cause them to break and tear.
2. DO NOT beat your rugs. It will loosen the fibers and harm the backing of the rug.